Welcome to Sunderlands. Please read this Privacy Policy thoroughly as you conform to be bound by it while using Sunderlands’ website.

‘Sunderlands’, and ‘Sunderlands, a Samsara Surfaces Entity’ are trading names of Sunderlands. (“we”, “our” or “us”)

This privacy policy, collectively with our terms and conditions, and any documents it references, set out the grounds on which any Personal Data (as defined below) or which you provide to us will be handled by us as a sequence of interacting with the Sunderlands website. We ensure you that we collect your data legally, fairly, and without negatively affecting your rights as a data subject.

How we use the personal information that we collect

When you visit the Sunderlands website, we use cookies to gather website usage data such as the type and version of the browser and the operating system of the user. Cookies are not used to collect private details such as the user’s name and location. However, we may request you to provide us your personally identifiable information at various points while you browse through our website, such as when you register for a new account or when you buy products or services from Sunderlands.

When you sign up to receive our newsletters or make a purchase on our website, an account is generated which may include your name, email address, IP address, and other personal information. We request you to never share your account details with anyone; we will not be accountable in such conditions for any data breach or loss.

Whenever you buy a product using our website, we may need to collect your e-mail address, your name, street address, phone or fax number, e-mail address, and credit card information. With your consent, we will additionally store some data associated with your payment methods to quicken your checkout experience in the future. You can always remove these details at your convenient time via your account.

Important notice

On Sunderlands’ web pages, we use certain technologies that utilize  “cookies”, and in this notice, we’ve provided accurate information on how they are used. This text replaces any prior information given by our company about cookies, which should, therefore, be viewed entirely obsolete.

What are cookies?

A cookie is a small text file that is placed on to your device via your web browser when you visit a website. Cookies are used to save certain information and particularly to store data. They are not used to do anything malicious like starting a process or infect your computer. We use cookies and other tracking technologies to improve customer’s browsing experience on the website, to show them personalized content and targeted ads, to analyze the website traffic, and to understand where the traffic comes from.

Types of cookies and their purposes

The cookies used on this website are of the following types:

Technical cookies: These cookies allow the users to experience quick, optimized browsing of the website and efficient use of various services and/or options it offers. These cookies are necessary to enhance the usability of the website but can be deactivated.

Analysis cookies: These cookies provide information on how our customers/users utilize the website, how they happened to land on the website, the duration of their visits, etc. These cookies allow us to enhance the Sunderlands website and to prepare statistics. These cookies are not necessary for optimal use of the website and may, therefore, be deactivated.

Information Disclosure

We, at any stage will not share customers/user personal data with the appointed third-party service providers (without your permission) who assist us in providing information, products, or services to you, in conducting and managing our business, or in maintaining and improving our services or the sites. However, with your consent, we may share your data with these affiliates and third parties to offer services that the third parties have been appointed by Sunderlands to perform on Sunderlands’ behalf. We reserve the right to share any information that is not deemed as personal data or is not otherwise subject to contractual restrictions.

Sunderland’s contractually hires third-party service providers for services such as billing or customer support, and observing this Sunderlands provide limited access to personally identifiable information.

Security

We aim to protect your data from unauthorized access, inappropriate use or disclosure, unauthorized modification, or accidental loss, and for this, we use certain systems, and technologies. We encrypt sensitive information during transmission, limiting it to only employees who have access to personally identifiable information. However, we cannot be held liable for unapproved or unintended access that exceeds our control.

Other External Links

Our sites may contain links to third-party websites. As Sunderlands does not control nor is accountable for the privacy practices of those websites, we request you to review the privacy policies of these external web sites. This policy applies only to personal data collected by our site or in the development of our business activities.

Log File Data

Log files are maintained and analyzed of all requests for files on our website’s web servers. Log files do not take personal information but do take the user’s IP address, which is automatically recognized by our web servers. The analysis of these log files is used to monitor our website usage. The analysis reports may be made available to Sunderlands’ staff for examining, for example, the overall performance of the site and common user paths throughout the website. As said earlier, Sunderlands will not attempt to identify individual users, except where there is a reasonable suspicion about unauthorized access to systems is being attempted. All log file information collected by Sunderlands is kept securely and no access is given to third parties.

Policy Update

Please examine the full policy carefully to understand our practices and procedures. Observing the evolution and developments in our products and business, we may refresh this privacy policy from time to time without notification. When we do, we will update the “Last Updated” date. Hence, you must periodically analyze this privacy policy to ensure you are updated as to any changes.

If you have any questions about our Privacy and Cookies Policy, please get in touch.

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